Training Catalog

2 Parts - 3 Hours Each

AI has the potential to transform professional workflows, but leveraging it effectively requires more than just basic usage. This two-part workshop series helps professionals across all departments develop a strategic understanding of AI while gaining extensive hands-on practice. Participants will master advanced prompting techniques, create custom AI assistants, and develop practical AI integration plans to enhance productivity and efficiency.

Learning Objectives:

• Understand how large language models work and their real-world applications.
• Identify and mitigate common AI pitfalls like hallucinations and bias.
• Apply advanced prompting techniques for more accurate, detailed results.
• Design custom AI assistants tailored to specific business needs.

Why This Matters for Your Organization:

• Boost productivity by integrating AI into daily workflows.
• Improve accuracy with AI-driven insights and refined outputs.
• Empower teams with AI tools customized for their roles and challenges.

Duration: Variable based on organizational needs:

• Initial assessment and strategy session (4 hours)
• Implementation workshops (multiple 3-hour sessions)
• Progress reviews and iteration sessions (2-hour sessions)
• Total timeline typically spans 3-6 months

Successfully adopting AI requires more than just tools—it demands a strategic, organization-wide approach. This customized program guides businesses through the full AI integration process, from initial assessment to full-scale implementation. Working directly with leadership and teams, our expert facilitators develop a tailored roadmap that aligns AI adoption with business objectives, ensures responsible governance, and equips employees with the skills needed to maximize AI’s potential.

Learning Objectives:

• Develop a comprehensive AI strategy aligned with business goals.
• Create a phased implementation roadmap with clear milestones and KPIs.
• Establish governance frameworks for responsible AI use.
• Build and deploy custom AI tools to enhance productivity.

Why This Matters for Your Organization:

• Maximize ROI by implementing AI solutions that drive measurable results.
• Ensure sustainable adoption with a structured, phased approach.
• Empower employees with AI training and innovation opportunities.

Have you ever wondered why people communicate, work, and react differently? Understanding personality styles can improve workplace relationships, collaboration, and leadership effectiveness. This interactive workshop explores different personality tendencies and how to engage with individuals based on their unique traits. By gaining insight into your own natural tendencies and those of others, you will enhance your ability to connect and communicate effectively.

Learning Objectives:

• Identify different personality profiles and their key characteristics.
• Complete a personal assessment to understand your natural tendencies.
• Analyze the DiSC Assessment to recognize behavioral patterns in others.
• Develop strategies to improve engagement and communication, even with challenging individuals.

Why This Matters for Your Organization:

• Strengthens workplace relationships and team collaboration.
• Enhances leadership effectiveness through improved communication.
• Reduces misunderstandings and conflict by fostering greater self-awareness.

Unlock the key to better connections and communication—join us for this insightful and engaging workshop!

Before training begins, you’ll need to complete a required assessment as part of the class. The trainer will send you an email with instructions on how to complete it.

Great leaders understand their strengths and use them to inspire, motivate, and drive their teams forward. This course helps participants identify their unique leadership strengths, apply them effectively, and foster collaboration for greater team success. Designed for professionals at all levels, this training provides valuable insights into leveraging personal strengths to maximize leadership impact.

Learning Objections:

• Identify and validate your top five leadership strengths.
• Develop strategies to optimize strengths for greater influence and effectiveness.
• Leverage complementary strengths within teams to enhance collaboration.

Why This Matters for Your Organization:

• Improve leadership effectiveness by maximizing individual strengths.
• Strengthen team dynamics through collaboration and trust.
• Enhance communication and engagement for higher productivity.

Ready to unlock your leadership potential? Register today and take the next step in your leadership journey!

Trainer Bio: Dr. Joc Clark has over 25 years of experience in leadership and organizational change, specializing in strengths-based leadership and coaching. He holds a PhD in Leadership & Change Management and an MEd in Organizational Development, using experiential methods to drive collaboration and transformation.

In today’s fast-paced professional world, many individuals struggle with aligning how they feel internally with how they present themselves externally. This interactive 4-hour workshop offers practical tools to build confidence, improve communication, and elevate presence by connecting behavioral awareness with personal style. Designed for professionals seeking greater self-awareness, visibility, and authenticity, this course helps participants lead and live with more intention and impact.

Learning Objectives:

• Discover your personal DiSC® behavioral style and understand how it influences communication and leadership.
• Explore how personal style affects visibility, confidence, and credibility.
• Build a personalized action plan to align internal strengths with outward expression for greater impact.

Why This Matters to You:

• Improve team communication and interpersonal dynamics through greater self-awareness.
• Enhance employee confidence, presence, and engagement in professional settings.
• Support leadership development with tools for authentic, values-driven expression.

Navigating diverse perspectives and communication styles can lead to misunderstandings and workplace challenges. This training introduces the PACE® Palette, a dynamic personality temperament tool that helps individuals recognize and appreciate different communication styles. Designed for professionals at all levels, this course fosters stronger workplace relationships by promoting self-awareness, adaptability, and more effective communication.

Learning Objectives:

• Identify your dominant and secondary personality colors and recognize those in others.
• Understand the key traits, communication styles, and strengths of each color.
• Apply practical strategies to communicate effectively with different personality types.

Why This Matters for Your Organization:

• Improve workplace communication and reduce misunderstandings.
• Strengthen collaboration by recognizing and valuing diverse perspectives.
• Create a more inclusive and harmonious work environment.

Ready to transform the way you communicate and collaborate? Register today to discover the power of PACE® Palette!

Dr. Joc Clark has over 25 years of experience in leadership and organizational change, specializing in strengths-based leadership and coaching. He holds a PhD in Leadership & Change Management and an MEd in Organizational Development, using experiential methods to drive collaboration and transformation.

Miscommunication, frustration, and burnout often happen when people are expected to work outside their natural zone of genius. This 90-minute interactive session helps individuals and teams understand how they’re uniquely wired to contribute at work using the Working Genius model developed by Patrick Lencioni. Through a personalized assessment and expert facilitation, participants gain practical tools to increase alignment, joy, and productivity in how they work and collaborate.

This session is perfect for individuals and intact teams looking to improve communication, clarify roles, and work more effectively together.

Learning Objectives:

• Identify your unique Working Genius profile and understand your most productive work styles.
• Recognize and reduce friction by understanding others’ strengths and struggles.
• Apply simple strategies to align tasks with team members’ natural talents.

 Why This Matters for Your Organization:

• Improve team collaboration by honoring diverse work styles.
• Increase engagement by matching people with work they enjoy and do best.
• Boost efficiency and morale with clearer role alignment and fewer miscommunications.

Poorly written communication can lead to misunderstandings, inefficiency, and a loss of credibility in the workplace. This course provides practical tools to help you write with clarity, professionalism, and impact—while avoiding common grammar and punctuation pitfalls. Ideal for professionals who want to improve the effectiveness of their day-to-day written communication.

Learning Objectives:

• Craft concise, professional messages tailored to workplace needs.
• Avoid common grammar and punctuation errors that undermine credibility.
• Use Microsoft Word tools to polish and structure your writing more efficiently.

Why This Matters for Your Organization:

• Strengthens internal and external communication for greater clarity.
• Enhances professional image through polished, error-free writing.
• Improves team productivity by reducing back-and-forth clarification.

Effective business communication requires thoughtful planning and a clear strategy. This course teaches professionals how to craft letters, memos, and emails that save time, engage readers, and build credibility. By applying the WRITE® Process, participants will develop a systematic approach to writing that enhances professionalism and effectiveness.

Learning Outcomes:

• Write Persuasive Business Documents: Develop compelling letters and memos that drive action.
• Avoid Common Mistakes: Identify and correct frequent writing errors for clearer communication.
• Convey Difficult Messages Positively: Learn techniques to phrase bad news in a constructive manner.
• Enhance Readability: Cut clutter, use the active voice, and streamline writing for maximum impact.

Why This Matters to You:

• Improve Efficiency: Save time by using a structured approach to writing.
• Enhance Professionalism: Communicate with clarity and confidence to boost credibility.
• Increase Engagement: Write messages that are more likely to be read and acted upon.

The modern workplace thrives on collaboration, yet many teams struggle with communication, trust, and effective teamwork. This interactive course leverages the FreshBiz game to provide a hands-on learning experience, helping participants develop essential collaboration strategies in a simulated business environment. Designed for professionals, managers, and team leaders, this course equips participants with the skills needed to enhance teamwork, foster innovation, and drive organizational success.

Learning Objectives:

• Cultivate a collaborative mindset by understanding the value of teamwork and strategic decision-making.
• Practice effective collaboration techniques, including problem-solving, trust-building, and open communication through FreshBiz gameplay.
• Develop actionable strategies to overcome common barriers to collaboration in professional settings.

Why This Matters for Your Organization:

• Strengthens team dynamics and enhances workplace communication.
• Fosters a culture of innovation by encouraging creative problem-solving.
• Equips employees with conflict resolution skills to improve productivity and efficiency.

Building a collaborative team environment is essential for high performance, yet many leaders struggle with trust, communication, and conflict resolution. This course equips leaders with the skills to create and sustain a culture of collaboration using principles from "Radical Collaboration" by Jim Tamm and Ronald Luyet and "The Speed of Trust" by Stephen Covey. Designed for managers and team leaders, this interactive training provides practical tools to enhance trust, communication, and emotional intelligence in the workplace.

Learning Objectives:

• Develop trust-building strategies that create a safe and open team environment.
• Master effective communication techniques, including active listening and constructive feedback.
• Implement conflict resolution methods that strengthen relationships and improve collaboration.

Why This Matters for Your Organization:

• Enhances team trust and cohesion, leading to higher engagement and productivity.
• Improves workplace communication, reducing misunderstandings and inefficiencies.
• Equips leaders with tools to manage conflict effectively and foster a positive team culture.

High-performing teams thrive when each member understands their role and how their strengths contribute to overall success. This course, based on Patrick Lencioni’s "The Six Types of Working Genius," helps participants identify individual strengths and create balanced, efficient teams. Designed for professionals, managers, and team leaders, this interactive training fosters role clarity, enhances team synergy, and maximizes productivity.

Learning Objectives:

• Identify individual working geniuses and leverage them to enhance team collaboration.
• Develop role clarity and effective delegation strategies to improve efficiency.
• Foster a balanced and synergistic team environment by integrating diverse working styles. 

Why This Matters for Your Organization:

• Enhances team efficiency by aligning roles with individual strengths.
• Reduces workplace ambiguity and miscommunication through clear role definitions.
• Improves collaboration and team performance by leveraging diverse working styles.

Effective collaboration starts with strong communication, yet many teams struggle with clarity, feedback, and difficult conversations. This course, based on principles from "Fierce Conversations" by Susan Scott and "Radical Collaboration" by Jim Tamm and Ronald Luyet, equips participants with essential skills for active listening, constructive feedback, and conflict resolution. Designed for professionals and team leaders, this training fosters open, honest, and effective communication to build stronger, more cohesive teams.

Learning Objectives:

• Master active listening techniques to enhance understanding and trust.
• Develop skills for providing and receiving constructive feedback effectively.
• Navigate difficult conversations with confidence and professionalism.

Why This Matters for Your Organization:

• Strengthens team cohesion by fostering open and honest communication.
• Reduces misunderstandings and conflict, leading to a more productive workplace.
• Improves leadership and collaboration skills, enhancing overall team performance.

This course, drawing from "The Speed of Trust" by Stephen Covey and "Radical Collaboration" by Jim Tamm and Ronald Luyet, equips participants with strategies for interest-based negotiation, consensus-building, and fair decision-making. Designed for professionals and leaders, this interactive training enhances participants' ability to make inclusive and equitable decisions that align with organizational goals.

Learning Objectives:

• Apply interest-based negotiation techniques to find common ground and mutual benefits.
• Develop strategies for fostering consensus and managing differing perspectives.
• Implement transparent and fair decision-making processes within teams and organizations.

Why This Matters for Your Organization:

• Strengthens team collaboration by ensuring decisions align with collective interests.
• Reduces conflict and enhances trust through transparent decision-making.
• Improves organizational efficiency by fostering inclusive and equitable problem-solving.

Sustaining collaboration within organizations requires ongoing evaluation and strategic improvements. This course, drawing from "Radical Collaboration" by Jim Tamm and Ronald Luyet and "The Speed of Trust" by Stephen Covey, equips participants with the tools to set collaboration goals, establish key performance indicators (KPIs), and implement continuous improvement strategies. Designed for professionals and leaders, this training ensures long-term collaboration through measurable and sustainable practices.

Learning Objectives:

• Establish clear, measurable collaboration goals and track progress using relevant KPIs.
• Develop strategies for monitoring, evaluating, and improving collaborative efforts.
• Foster a culture of continuous improvement through structured feedback and leadership support.

Why This Matters for Your Organization:

• Enhances collaboration effectiveness through measurable goals and data-driven insights.
• Strengthens team performance by fostering a culture of continuous feedback and improvement.
• Improves long-term organizational collaboration through strategic leadership and best practices.

For the first time in history, the U.S. workforce consists of five generations working side by side. Each generation brings unique experiences, values, and communication styles that shape how they interact with others in the workplace. Generational Diversity is designed to equip leaders with the knowledge and skills necessary to understand, collaborate, and lead across generational lines, ensuring a harmonious, high-performing team.

Learning Objectives:

• Understand Generational Differences: Recognize the core beliefs and biases that shape each generation's approach to work, communication, and teamwork.
• Enhance Cross-Generational Communication: Develop strategies to foster understanding and effective dialogue among diverse generational groups.
• Lead and Motivate Across Generations: Learn techniques to create an inclusive environment that leverages the strengths of each generation, improving team performance and engagement.

Why This Matters for Your Organization:

• Boost Team Collaboration: Reduce generational misunderstandings and friction, fostering a more cohesive and productive work environment.
• Increase Employee Engagement: Tailor leadership strategies to meet the unique needs of each generation, resulting in higher morale and retention.
• Drive Innovation: Tap into the diverse perspectives of each generation to encourage creativity, innovation, and problem-solving.

In today’s demanding workplace, teams thrive or struggle largely based on the tone their leaders set. When leaders communicate with clarity, empathy, and consistency, they create the conditions for resilience and sustained performance — even under pressure. Designed for supervisors, managers, and team leaders, this interactive training provides practical tools and insights to help leaders strengthen team adaptability, engagement, and morale through intentional leadership practices.

Learning Objectives:

• Recognize how leadership choices directly influence team motivation, trust, and resilience.
• Identify personal leadership patterns under stress and learn how to shift toward empowering approaches.
• Apply resilience-building strategies to sustain performance and well-being across changing workplace demands.

Why This Matters for Your Organization:

• Builds stronger, more adaptable teams capable of maintaining performance under pressure.
• Enhances leadership effectiveness and communication, reducing burnout and disengagement.
• Fosters a resilient workplace culture where employees feel supported, capable, and committed.

A truly inclusive workplace fosters a sense of belonging for all employees, leading to stronger collaboration, innovation, and success. However, creating an equitable work culture requires intentional effort and leadership at every level of an organization. This interactive workshop provides participants with the tools to recognize biases, address inequities, and actively contribute to an inclusive and equitable workplace environment. Designed for professionals in all roles, this training equips individuals to lead with an equity-focused mindset.

Learning Objectives:

• Define diversity, equity, inclusion, and anti-racism (DEIA) and their impact on workplace culture.
• Recognize how diverse perspectives and experiences contribute to an organization's success.
• Identify personal biases and stereotypes that influence workplace interactions.
• Address micro-inequities with colleagues in a respectful and impactful way.
• Develop strategies to create an inclusive workplace culture at all levels.

Why This Matters for Your Organization:

• Strengthens collaboration and innovation by fostering diverse and inclusive perspectives.
• Enhances employee engagement and retention through a sense of belonging.
• Promotes a positive workplace culture that aligns with organizational values and goals.

Change can be disruptive, but with the right mindset, it can also be transformative. This interactive 2-hour workshop introduces a practical framework to help individuals move through change with greater clarity, confidence, and resilience. Designed for professionals navigating personal or organizational transitions, this course provides tools to stay grounded and adaptable in the face of uncertainty.

Learning Objectives:

• Explore the six steps of the Change RHYTHM framework and apply them to real-life transitions.
• Identify personal responses to change and develop strategies for shifting mindset and perspective.
• Build resilience by developing awareness, acceptance, and forward momentum during change.

Why This Matters for Your Organization:

• Strengthens employee adaptability and emotional resilience during transitions.
• Reduces stress and resistance by equipping teams with a common language for navigating change.
• Encourages a growth mindset to support successful organizational transformation.

In today’s fast-paced work environment, effective collaboration is essential for driving innovation, solving problems, and achieving success. This training helps leaders create a culture of teamwork, equipping them with the tools and strategies to foster trust, build consensus, and empower their teams to work together seamlessly.

Learning Objectives:

• Assess Collaborative Environments – Evaluate team collaboration using the 10 key themes of collaborative practice.
• Enhance Leadership Skills – Discover and leverage everyday superpowers that make collaborative leaders effective.
• Build Trust & Consensus – Cultivate an environment where trust and shared responsibility lead to collective success.

Why This Matters to You:

• Boost team productivity by fostering efficient, goal-oriented collaboration.
• Strengthen relationships by enhancing communication and reducing workplace conflict.
• Drive innovation by bringing diverse perspectives together for creative problem-solving.

Many leaders struggle to communicate in ways that inspire trust, foster collaboration, and navigate challenges effectively. This two-part series provides practical tools and hands-on strategies to strengthen clarity, empathy, and impact in daily interactions. Designed for professionals, managers, and team leaders, the course equips participants to build stronger relationships and lead with confidence.

Learning Objectives:

• Apply five key principles to communicate with clarity, transparency, and empathy.
• Develop confidence in navigating difficult conversations and delivering feedback using proven models.
• Strengthen listening, questioning, and emotional regulation skills to enhance trust and collaboration.

Why This Matters for Your Organization:

• Build a culture of open communication that strengthens relationships and accountability.
• Improve team effectiveness by equipping leaders to handle feedback and conflict constructively.
• Foster collaboration and inclusion, even in hybrid and digital environments.

Strong communication and interpersonal skills are essential for leaders to successfully engage teams, build trust, and drive results in today’s fast-paced work environment. This course provides practical strategies for improving communication, strengthening workplace relationships, and delivering meaningful feedback that motivates employees and improves performance. Designed for frontline leaders, supervisors, and managers, this training helps participants become more effective communicators who can successfully lead and influence others both in person and virtually.

Learning Outcomes:

• Build stronger interpersonal relationships to improve team collaboration and results.
• Plan and lead more effective interactions with employees in both in-person and virtual settings.
• Deliver supportive, constructive feedback that motivates employees and improves performance.

Why This Matters for Your Organization:

• Strengthen communication and collaboration across teams.
• Improve employee engagement, accountability, and performance.
• Develop leaders who can effectively influence others and drive business results.

3 Parts - 3 Hours Each

Laura will get me details asap!

Workplace conflict, stressful client interactions, and emotionally charged situations can disrupt productivity and erode team morale. This training offers practical de-escalation techniques that help employees reduce tension, communicate calmly, and navigate challenging interactions with confidence. Designed for staff at all levels, the course equips participants to foster respectful communication and contribute to a more stable, emotionally safe workplace.

Learning Objectives:

• Apply effective de-escalation techniques to manage difficult conversations and reduce conflict.
• Recognize how stress, trauma, and life challenges influence emotions and behaviors to respond with empathy.
• Foster a psychologically safe, inclusive environment where employees and clients feel respected and heard.

Why This Matters for Your Organization:

• Reduces conflict and improves communication across teams and client interactions.
• Enhances emotional safety and inclusion, strengthening workplace culture.
• Supports better outcomes by equipping staff to handle stress and challenging situations effectively.

Effective leadership is rooted in timeless principles that remain relevant despite technological and societal changes. This course provides a structured approach to mastering the 21 Irrefutable Laws of Leadership, empowering participants to enhance their influence, develop high-performing teams, and drive organizational success.

Learning Objectives:

• Master Essential Leadership Laws: Understand and apply foundational leadership principles to inspire and guide others.
• Strengthen Influence and Trust: Develop strategies to build credibility, foster collaboration, and drive results.
• Enhance Decision-Making and Accountability: Learn how to leverage leadership laws to make sound decisions and cultivate responsibility.
• Develop and Mentor Future Leaders: Gain insights into nurturing talent and passing on leadership skills effectively.

Why This Matters for Your Organization:

• Equip Leaders for Long-Term Success: Provide a proven framework for leadership growth and sustainability.
• Improve Team Engagement and Performance: Foster a culture of trust, accountability, and excellence.
• Drive Organizational Growth: Strengthen leadership capabilities to support strategic goals and innovation.

Leading remote and hybrid teams can be challenging, especially when it comes to maintaining communication, engagement, accountability, and team performance across different work environments. This interactive course provides practical tools and strategies to help leaders confidently manage distributed teams, strengthen collaboration, and create productive virtual workplaces. Designed for supervisors, managers, and team leaders, this course equips participants with the skills needed to lead effectively in today’s evolving workforce.

Learning Objectives:

• Strengthen communication strategies for remote and hybrid teams.
• Build team engagement, collaboration, and accountability in virtual environments.
• Apply practical techniques for managing performance and leading distributed employees effectively.

Why This Matters for Your Organization:

• Improve productivity and communication across remote and hybrid teams.
• Strengthen employee engagement and workplace collaboration.
• Equip leaders with practical strategies to manage and support distributed workforces successfully.

Navigating organizational change can be complex—both emotionally and strategically. This 3–4 hour interactive workshop equips leaders and teams with two powerful frameworks to better understand, manage, and lead through change. Designed for managers, team leads, and professionals facing ongoing transitions, this course blends personal resilience with practical tools for leading change with clarity and confidence.

Learning Objectives:

• Apply the Change RHYTHM model to understand and navigate the personal experience of change.
• Use the PERC framework to plan, engage, reinforce, and communicate during organizational change.
• Build a custom action plan to lead and manage real-time workplace transitions.

Why This Matters for Your Organization:

• Strengthens leadership resilience and change-readiness.
• Equips teams with shared language and strategies to manage transitions more effectively.
• Enhances communication and alignment during periods of change.

Unproductive meetings waste time and hinder progress. This training equips you with the skills to plan, facilitate, and follow up on meetings to drive meaningful business results. Learn intervention techniques to keep discussions on track, engage participants effectively, and lead productive virtual meetings. Sample templates are provided to streamline your process.

Learning Objectives:

• Use intervention strategies to keep meetings focused and productive.
• Ensure active participation and commitment to meeting outcomes.
• Lead effective virtual meetings with clear strategies and engagement techniques.

Why This Matters for Your Organization:

• Reduce time wasted in unproductive meetings.
• Improve team collaboration and decision-making.
• Enhance efficiency in both in-person and virtual meetings.

Teams often struggle to reach their full potential due to misaligned expectations, unclear roles, and gaps in leadership support. This course provides practical tools to help leaders understand team dynamics, diagnose performance barriers, and create conditions that drive high-quality results. Designed for supervisors, managers, and team leads, the training equips participants to build and sustain high-performing teams.

Learning Objectives:

• Assess team performance to identify strengths, challenges, and conditions that limit results.
• Apply key success factors and adaptive leadership practices to guide teams through different stages of development.
• Strengthen team motivation and engagement by leveraging effective communication, involvement strategies, and leadership influence.

Why This Matters for Your Organization:

• Enhances team productivity by addressing performance barriers and aligning teams around shared goals.
• Improves collaboration and communication through skilled, adaptive leadership.
• Builds a culture of accountability and high performance across departments.

2 Hours

In today’s fast-paced and hybrid work environments, maintaining professionalism across every interaction can be challenging. This engaging session equips participants with actionable strategies to strengthen presence, communication, and collaboration—no matter their role or setting. Perfect for professionals, teams, and employees at any level who want to elevate how they show up and contribute to a positive, high-performing workplace culture.

Learning Objectives:

• Demonstrate professional presence by showing up with intention—physically, emotionally, and digitally.
• Strengthen workplace relationships by practicing respect and accountability in daily interactions.
• Apply integrity-driven decision-making that reinforces trust and credibility within teams.

Why This Matters for Your Organization:

• Boosts workplace credibility and cohesion by reinforcing consistent professional behaviors.
• Supports a strong team culture that values respect, responsibility, and follow-through.
• Equips employees to navigate challenging situations with composure and integrity.

Workplace misunderstandings, communication barriers, and unconscious assumptions can make it difficult for teams to build trust and collaborate effectively. This interactive workshop provides practical tools to strengthen curiosity, empathy, and psychological safety while helping participants connect across differences in background, ability, communication style, generation, and lived experience. Designed for staff, supervisors, managers, and leaders, this course equips participants with a simple, memorable framework for creating stronger workplace relationships and a more inclusive culture.

Learning Objectives:

• Apply the THREAD framework to build stronger connections across diverse perspectives and experiences.
• Practice active listening and empathy skills that foster trust, understanding, and psychological safety.
• Develop practical strategies for creating a workplace where people feel seen, heard, and valued.

Why This Matters for Your Organization:

• Strengthens collaboration and communication across teams and departments.
• Fosters a more inclusive and psychologically safe workplace culture.
• Improves employee engagement, trust, and overall team effectiveness.

Workplace drama is draining—whether it’s a difficult colleague, a critical boss, or just the daily grind, it leaves many professionals feeling stuck and reactive. This interactive 3-hour workshop offers practical strategies to shift from frustration to clarity by helping participants identify unproductive patterns and step into more empowering roles. Ideal for professionals, team members, and managers ready to increase their self-awareness, improve collaboration, and lead with greater purpose.

Learning Objectives:

• Recognize personal triggers and shift out of drama into constructive, empowering responses.
• Apply the 3 Vital Questions® framework to make creative, purpose-driven decisions.
• Improve communication and leadership by using the Creator, Challenger, and Coach roles.

Why This Matters for Your Organization:

• Reduce tension and emotional reactivity in workplace interactions.
• Foster a more collaborative and emotionally intelligent team environment.
• Improve decision-making, engagement, and overall work satisfaction.

In the rapidly changing modern workplace, understanding how the brain functions can be a game-changer for enhancing productivity and leadership. Your Brain at Work offers insights into how neuroscience can optimize your mental performance, helping you stay focused, reduce stress, and make better decisions under pressure. This training empowers leaders and teams with practical strategies to boost mental resilience and unlock peak performance.

Learning Objectives:

• Understand the SCARF Model: Learn to recognize and manage emotional triggers, improving collaboration and decision-making.
• Optimize Mental Productivity: Gain strategies to maintain focus, reduce stress, and enhance cognitive performance throughout the workday.
• Develop Resilience to Stress: Implement neuroscience-backed techniques to stay calm under pressure and sustain a productive mindset.

Why This Matters to You:

• Increase Mental Efficiency: Equip employees with tools to enhance focus and productivity, resulting in more efficient workflows.
• Improve Team Collaboration: Build a workplace culture where leaders and employees manage stress effectively and communicate with clarity.
• Enhance Decision-Making: With a better understanding of brain functions, leaders can make more thoughtful, informed decisions in high-pressure situations.

Managing data efficiently is a crucial skill, yet many struggle with navigating Excel’s features and functions. This hands-on course provides practical techniques to streamline your workflow, improve accuracy, and enhance data management. Designed for professionals, administrators, and anyone looking to boost their Excel proficiency, this training equips you with essential spreadsheet skills.

Learning Objectives:

• Navigate and manipulate spreadsheets with ease, including entering, editing, and formatting data effectively.
• Utilize key Excel functions such as SUM, AVERAGE, and COUNT to analyze data efficiently.
• Create and customize charts, apply conditional formatting, and optimize worksheets for professional reporting and printing.

Why This Matters to You:

• Increase efficiency by automating calculations and formatting tasks.
• Enhance data accuracy and organization for better decision-making.
• Improve reporting capabilities with professional charts and structured workbooks.

Ready to enhance your Excel skills and streamline your workflow? Register for “Microsoft Excel Basic Training” today!

Managing complex workbooks and optimizing data organization is essential for efficiency and accuracy. This course equips professionals with advanced Excel skills, including formatting techniques, data management strategies, and collaborative features to streamline workflows and enhance productivity.

Learning Objectives:

• Optimize Workbook and Worksheet Management: Freeze panes, split worksheets, manage multiple sheets, and navigate linked workbooks with ease.
• Enhance Data Organization and Formatting: Apply custom number formats, modify themes, merge cells, transpose data, and incorporate backgrounds and watermarks.
• Streamline Data Analysis and Structure: Use outlines, subtotals, sorting, filtering, and structured tables to organize and summarize data efficiently.
• Improve Collaboration and Documentation: Track changes, protect worksheets, add comments, and share workbooks while maintaining data integrity.

Why This Matters to You:

• Boost Efficiency: Automate and streamline data organization for increased productivity.
• Enhance Collaboration: Utilize Excel’s sharing features to improve teamwork and version control.
• Improve Data Accuracy: Implement structured tools and auditing features to maintain consistency and reliability.

Ready to expand your Excel proficiency? Register for “Microsoft Excel Intermediate Training” today!

Many teams struggle to manage data spread across multiple systems, leading to inconsistent reporting and time-consuming manual analysis. This course provides practical tools to transform Excel into a powerful business intelligence platform using Power Query and Power Pivot. Designed for professionals who work with large or complex datasets, the training helps participants build integrated data models that streamline reporting and elevate decision-making.

Learning Objectives:

• Connect, import, and transform data from multiple sources using Power Query and relational modeling.
• Build dynamic reports with slicers, filters, and optimized data models for speed and accuracy.
• Develop a complete analytical workspace that supports interactive, business-ready insights.

Why This Matters to You:

• Reduces time spent on manual data cleanup and report preparation.
• Improves data consistency and accuracy across teams and systems.
• Enhances business intelligence capabilities to support faster, more informed decisions.

Ready to elevate your reporting and unlock Excel’s full analytical power? Register today and transform the way your organization uses data.

In MS Power BI, topic areas including getting started with terms and navigating the Power BI interface (web and desktop), working with data through data source connection, creating reports and data modeling will be covered. The Microsoft Power BI collection of software, apps, and services helps analyze your organization’s data and uncover insights and trends. There is no prerequisite for this session a working knowledge of Microsoft Excel is helpful at an intermediate level.

NOTE: A working Microsoft Office 365 account is required and will be used in this training.

As data workloads grow, many professionals struggle with manual processes, inconsistent formulas, and spreadsheets that are difficult to manage or scale. This course provides practical tools to automate calculations, analyze complex datasets, and structure spreadsheets for accuracy and efficiency. Designed for employees who work with data daily, the training helps participants build advanced, dependable spreadsheets that reduce errors and improve reporting quality.

Learning Objectives:

• Automate calculations and data manipulation using logical, conditional, text, date, and array functions.
• Build dynamic pivot tables, charts, 3-D formulas, and macros to streamline analysis and repetitive tasks.
• Strengthen data accuracy and security through auditing, workbook protection, and professional formatting techniques.

Why This Matters to You:

• Increases productivity by reducing manual data processing and repetitive tasks.
• Improves data quality and consistency through structured functions and automated workflows.
• Enhances reporting accuracy with well-designed, secure, and auditable spreadsheets.

Ready to master advanced Excel techniques and automate your data workflows? Register today and elevate your team’s analytical capabilities.

Many individuals struggle to navigate and organize their digital workspace efficiently, especially when using the Microsoft Windows operating system. This hands-on training session provides practical demonstrations and guided exercises to help users master essential Windows functions for both work and personal use. Ideal for beginners or anyone looking to refresh their foundational Windows skills.

Learning Objectives:

• Navigate the Windows desktop, Start Menu, and taskbar with confidence.
• Organize and manage files and folders using File Explorer.
• Customize settings and troubleshoot basic issues to improve user efficiency.

Why This Matters for Your Organization:

• Enhances digital literacy across your workforce.
• Reduces IT support requests by empowering self-sufficiency.
• Increases productivity through smarter desktop and file management.

Equip your team with essential tech skills—register today and empower users to take full control of their Windows experience!

Mastering Microsoft Office is essential for everyday productivity, yet many users lack the foundational skills to confidently use Excel, Word, and PowerPoint. This interactive training session equips participants with practical tools and real-world applications to create polished documents, analyze data, and deliver effective presentations. Designed for students, office staff, and professionals, this course is perfect for anyone looking to build or refresh their core Office skills.

Learning Objectives:

• Create and format documents, spreadsheets, and presentations using Microsoft.
• Apply time-saving tips, formatting techniques, and basic functions to enhance productivity across all Office applications.
• Organize, manage, print, and share files efficiently across the Microsoft Office suite.
  

Why This Matters to You:

• Improves team efficiency by standardizing digital document workflows.
• Reduces training time by boosting baseline Office proficiency.
• Empowers staff to produce professional documents, data reports, and presentations with confidence.

Unlock the full potential of your team with essential Office skills—sign up today and start making Microsoft Office work for you!

Organizations that excel in efficiency and sustainability don’t just happen by chance—clear visual controls and structured processes play a vital role. The 7S methodology enhances workplace organization, reduces errors, and prevents disruptions, all while fostering a green and sustainable mindset at the grassroots level. Designed for professionals, team leaders, and managers, this one-day training provides practical insights into implementing 7S principles for a leaner, greener workplace.

Learning Objectives:

• Gain a comprehensive understanding of the seven principles of 7S and their impact on organizational performance.
• Learn how to implement 7S to reduce waste, improve efficiency, and create a sustainable work environment.
• Identify common pitfalls and best practices to ensure long-term success in 7S adoption.

Why This Matters for Your Organization:

• Enhances workplace efficiency by minimizing errors and disruptions.
• Supports sustainability goals by embedding green practices into daily operations.
• Strengthens organizational culture through structured, visually-driven workplace improvements.

Inefficient processes can lead to wasted time, resources, and poor customer experiences. This interactive two-day workshop equips participants with essential process mapping tools to identify inefficiencies, streamline workflows, and improve overall performance. Designed for professionals seeking to enhance process efficiency, this training provides hands-on experience with different mapping techniques and their practical applications.

Learning Objectives:

• Define, map, and analyze business processes from a customer perspective.
• Identify inefficiencies and perform gap analyses to uncover improvement opportunities.
• Create and apply system, relationship, current-state, and future-state process maps.

Why This Matters to You:

• Improve operational efficiency by identifying and eliminating waste.
• Enhance customer satisfaction through streamlined and optimized processes.
• Enable teams to visualize workflows and drive continuous improvement.

Many organizations struggle with inefficiencies, wasted time, and inconsistent processes that impact productivity and quality. This course provides supervisors and team leaders with practical methods to improve workflow efficiency by making better use of existing people, machines, and materials without requiring additional resources. Designed for supervisors, leads, and operational professionals, this training helps participants identify smarter ways to improve productivity, quality, and performance in the workplace.

Learning Outcomes:

• Analyze work processes to identify inefficiencies and opportunities for improvement.
• Apply practical methods to improve productivity, quality, and workflow efficiency.
• Utilize existing resources more effectively to reduce waste and increase output.

Why This Matters for Your Organization:

• Improve operational efficiency without increasing labor or equipment costs.
• Reduce waste, delays, and unnecessary process steps.
• Increase productivity and product quality through continuous improvement practices.

Many organizations struggle with inefficiencies, siloed departments, and wasted resources. Lean Principles provides a structured approach to eliminating waste, optimizing processes, and improving value delivery across all functions. This foundational course is designed for employees at all levels looking to build a culture of continuous improvement that enhances productivity and customer satisfaction.

Learning Objectives:

• Understand Lean thinking and its impact on business efficiency.
• Identify and eliminate waste to improve process flow.
• Apply Lean tools and techniques to optimize value streams.

Why This Matters for Your Organization:

• Increase efficiency by reducing waste and streamlining operations.
• Improve collaboration by aligning teams around shared goals.
• Enhance customer satisfaction by delivering higher-quality products and services.

Before your training: Please come up with a potential work project which may be used as your class project.  The project should be between 3 to 12-month time horizon.

There will be a group assignment.

Successfully managing projects requires the right skills, strategies, and tools to navigate complex tasks and deadlines. This comprehensive 24-hour course equips both beginners and experienced professionals with essential project management principles to improve efficiency and drive successful outcomes. Designed for professionals across industries, this hands-on training covers resource allocation, scheduling, and critical path planning to enhance project execution.

Learning Objectives:

• Identify and allocate project resources effectively.
• Develop and manage project schedules to ensure timely completion.
• Create critical path planning reports to track progress and optimize workflows.

Why This Matters for Your Organization:

• Improve project efficiency by completing tasks on time and within budget.
• Enhance team collaboration and communication for smoother execution.
• Increase overall productivity with structured project management strategies.

Continuous improvement depends on structured problem-solving. Many organizations struggle with recurring challenges that hinder efficiency and innovation. This hands-on course provides practical tools and techniques to identify root causes, develop sustainable solutions, and implement effective countermeasures using the PDCA-A3 methodology. Designed for professionals in operations, management, and process improvement roles, this training enhances problem-solving capabilities for long-term success.

Learning Objectives:

• Identify and Define Problems: Clearly articulate and classify issues for effective resolution.
• Analyze and Prioritize Root Causes: Diagnose problems using structured techniques.
• Apply the Right Problem-Solving Approach: Match methodologies to different challenges.
• Utilize Problem-Solving Models and Tools: Implement frameworks that drive effective solutions.

Why This Matters to You:

• Increase Efficiency: Minimize recurring issues that disrupt workflow.
• Improve Decision-Making: Use structured analysis for data-driven solutions.
• Foster a Culture of Continuous Improvement: Encourage proactive problem-solving across teams.

Effective process visualization is critical for identifying inefficiencies and streamlining operations. This course provides hands-on instruction on Value Stream Mapping (VSM), helping professionals analyze workflows, eliminate waste, and drive continuous improvement within their organizations.

Learning Objectives:

• Develop and Analyze Value Stream Maps: Create current and future state maps to identify improvement opportunities.
• Categorize Operations and Identify Waste: Use product matrices to assess process inefficiencies and cost-saving potentials.
• Link Value Stream Mapping to Improvement Initiatives: Recognize how VSM aligns with Kaizen events and lean methodologies.
• Enhance Workplace Efficiency: Identify and implement process optimizations to improve workflow and productivity.

Why This Matters for Your Organization:

• Increase Operational Efficiency: Streamline processes and reduce waste for improved performance.
• Drive Cost Savings: Use VSM to link inefficiencies directly to financial impact.
• Support Continuous Improvement: Leverage mapping techniques to implement sustainable workplace enhancements.

1.5 Hours

Creating a safe and respectful workplace is essential for employee well-being and organizational success. This training provides a comprehensive overview of anti-bullying policies, discrimination laws, and sexual harassment prevention, equipping participants with the knowledge to recognize, address, and prevent workplace misconduct. Designed for managers and employees alike, this course covers legal responsibilities, liabilities, and effective investigation techniques.

Learning Objectives:

• Understand anti-bullying policies, discrimination laws, and sexual harassment definitions.
• Differentiate between quid pro quo and hostile work environment harassment.
• Learn prevention strategies and how to conduct effective workplace investigations.

Why This Matters for Your Organization:

• Reduce legal and financial risks by ensuring compliance with workplace laws.
• Foster a respectful and inclusive workplace culture.
• Equip leaders with the skills to address and prevent misconduct effectively.

**THIS CLASS IS NOT COVERED BY ETP**

Managing employees comes with challenges, from addressing performance issues to handling workplace misconduct. This training series equips both new and experienced managers with the knowledge and skills needed to navigate personnel issues effectively. Through a combination of lecture and hands-on learning, participants will gain confidence in managing teams and tackling real-world workplace scenarios.

Learning Objectives:

• Understand the key responsibilities of an effective manager.
• Learn to address performance issues and employee misconduct appropriately.
• Develop practical problem-solving skills for common workplace challenges.

Why This Matters for Your Organization:

• Strengthen leadership capabilities to improve team performance.
• Reduce risk by ensuring managers handle HR issues correctly.
• Create a more confident and effective management team.

Great leaders understand their strengths and use them to inspire, motivate, and drive their teams forward. This course helps participants identify their unique leadership strengths, apply them effectively, and foster collaboration for greater team success. Designed for professionals at all levels, this training provides valuable insights into leveraging personal strengths to maximize leadership impact.

Learning Objections:

• Identify and validate your top five leadership strengths.
• Develop strategies to optimize strengths for greater influence and effectiveness.
• Leverage complementary strengths within teams to enhance collaboration.

Why This Matters for Your Organization:

• Improve leadership effectiveness by maximizing individual strengths.
• Strengthen team dynamics through collaboration and trust.
• Enhance communication and engagement for higher productivity.

Ready to unlock your leadership potential? Register today and take the next step in your leadership journey!

Building Trust Through Genuine Leadership

Leadership is more than just titles and techniques—it’s about authenticity. In a world where trust is the foundation of success, Authentic Leadership equips participants with the tools to lead by being true to themselves. This training focuses on aligning values, actions, and communication to foster genuine relationships and inspire trust, allowing leaders to make a lasting impact in their teams and organizations.

Learning Objectives:

• Understand the Core of Authentic Leadership: Explore the principles of authenticity and how aligning values, behaviors, and actions builds trust.
• Develop a Personal Leadership Mission: Craft a personal mission statement grounded in core values that guides leadership decisions and actions.
• Enhance Trust and Credibility: Learn strategies to strengthen trust through transparent, values-driven leadership, and effective communication.

Why This Matters to Your Organization:

• Build Trust Across Teams: Authentic leaders foster an environment of trust, leading to stronger collaboration, engagement, and morale.    
• Improve Leadership Impact: Aligning actions with core values ensures consistency, empowering leaders to inspire and motivate their teams.   
• Strengthen Organizational Culture: Cultivate a culture where transparency, trust, and integrity are at the forefront, leading to long-term success.

Ready to lead with authenticity and trust? Register today and transform your leadership approach by becoming the genuine, impactful leader your team needs!

In today’s fast-paced world, change is the only constant. Organizations and leaders must continuously adapt to shifts in technology, processes, and workforce dynamics. This course provides the skills and strategies to navigate and lead change effectively, helping professionals embrace transformation, overcome resistance, and build resilient teams ready for any challenge.

Learning Objectives:

• Understand the Stages of Change – Learn the four phases of change (Denial, Resistance, Exploration, and Commitment) and how to thrive at each stage.
• Develop Change-Leadership Skills – Gain actionable tools to lead change effectively and ensure smooth transitions.
• Build Workplace Resilience – Foster adaptability and a growth mindset for long-term success.

Why This Matters to You:

• Increase Change Readiness – Equip employees to navigate change confidently, reducing downtime and increasing productivity.
• Enhance Leadership Capabilities – Develop leaders who drive and sustain change for innovation and competitive advantage.
• Strengthen Team Resilience – Foster a culture where employees embrace change with confidence and optimism.

Ready to turn change into opportunity? Register now and empower your organization to thrive!

Emotional Intelligence (EQ) is more important than ever in the modern workplace. It’s the ability to recognize, understand, and manage not only your emotions but also those of others. This training equips professionals with the skills necessary to enhance personal effectiveness, build strong relationships, and become more effective leaders. By mastering EQ, leaders can inspire, influence, and manage change with confidence and empathy.

Learning Objectives:

• Understand the Four Core Competencies of Emotional Intelligence: Cultivate self-awareness, self-management, social awareness, and relationship management for improved leadership.
• Develop Strategies for Emotional Control: Gain techniques to manage emotional responses and maintain poise under pressure.
• Build Stronger, Trust-Based Relationships: Use EQ to enhance communication, trust, and collaboration with colleagues and teams.

Why This Matters to You:

• Improve Team Collaboration: Emotionally intelligent leaders foster a culture of trust, openness, and high engagement, improving teamwork and productivity.
• Enhance Leadership Effectiveness: Leaders with strong EQ inspire their teams, reduce conflict, and drive positive outcomes in challenging situations.
• Boost Workplace Morale: EQ helps leaders address emotions proactively, leading to a healthier, more positive work environment.

Ready to elevate your leadership skills? Register for “Emotional and Social Intelligence” today!

Training creates awareness; coaching creates lasting behavior change. This facilitated coaching session provides leaders with practical opportunities to reinforce training concepts, coach employees through active opportunities, and strengthen accountability using real-world pipeline scenarios. The session focuses on applying skills, improving coaching conversations, and creating sustainable performance habits.

Learning Objectives:

• Apply the sales pathway to active customer opportunities, including discovery, handoffs, and next steps.
• Strengthen coaching conversations through practical, real-time application.
• Reinforce accountability and performance expectations through consistent coaching practices.

Why this Matters for Your Organization:

• Improve consistency in coaching and sales execution.
• Strengthen leadership effectiveness in developing employee performance.
• Increase alignment between employee growth, team accountability, and business goals.

Many organizations struggle to turn ideas into real, sustainable innovation that delivers value. This hands-on workshop provides a proven framework and toolkit for leaders at all levels to foster a culture of innovation, optimize diverse thinking, and effectively execute breakthrough ideas. Designed for managers, team leads, and professionals who want to embed innovation into everyday operations—not just special projects—this course helps turn creativity into competitive advantage.

Learning Objectives:

• Apply a practical, organization-wide framework to spark, shape, and sustain innovation.
• Strengthen leadership behaviors that drive idea generation, team collaboration, and strategic execution.
• Leverage tools to broaden perspective, coach new ideas, and overcome common obstacles to innovation.

Why This Matters for Your Organization:

• Empowers leaders to champion innovation at all levels—not just R&D.
• Builds a strong pipeline of ideas while improving implementation success and ROI.
• Creates a culture that values creativity, calculated risk-taking, and continuous improvement.

Success in sales often comes down to mastering the fundamentals. This interactive training strengthens the foundational skills employees need to confidently guide conversations, build trust, and move customers toward action. Through practical exercises and real-world scenarios, participants develop stronger discovery, communication, and closing skills that improve customer interactions and business results.

Learning Objectives:

• Conduct more effective discovery conversations using proven questioning techniques.
• Apply confident communication strategies through verbal, written, and nonverbal interactions.
• Strengthen closing skills by confidently securing commitments and identifying next steps.

Why this Matters for Your Organization:

• Increase confidence and consistency across customer-facing teams.
• Strengthen customer relationships through effective communication.
• Improve sales effectiveness by reinforcing the skills that drive results.

Many organizations struggle with inconsistent sales approaches, unclear customer handoffs, and a lack of alignment around what successful customer engagement looks like across teams. This interactive workshop helps organizations define a clear sales identity, map the customer journey, and establish practical standards for communication, coaching, and customer engagement. Designed for leaders, managers, and customer-facing teams, this session creates alignment around relationship-based sales practices that improve both customer experience and business performance.

Learning Objectives:

• Define a clear sales identity and establish consistent sales cycle stages for B2B and B2C interactions.
• Identify key sales competencies, coaching opportunities, and decision points across roles.
• Develop standards for warm handoffs, objection handling, customer follow-up, and performance measurement.

Why this Matters for Your Organization:

• Create a more consistent and customer-focused experience.
• Improve collaboration and communication across teams.
• Strengthen coaching, accountability, and employee development through clearly defined expectations.

Sustaining sales success requires consistent application, coaching, and reinforcement. This virtual coaching session helps leaders and employees apply newly learned skills to active customer opportunities while strengthening accountability and performance management practices. Through live discussion, feedback, and coaching, participants build confidence and improve execution in real-world situations.

Learning Objectives:

• Apply the sales pathway to active customer opportunities, including discovery conversations, handoffs, and next steps.
• Strengthen coaching conversations through real-time practice and feedback.
• Reinforce accountability through effective use of sales tools, performance metrics, and Monthly Business Reviews (MBRs).

Why this Matters for Your Organization:

• Improve coaching consistency and leadership effectiveness.
• Increase employee confidence in customer-facing interactions.
• Strengthen alignment between employee development, customer outcomes, and business performance.

Organizations often struggle with inconsistent customer service practices, unclear performance expectations, and limited visibility into employee development. This interactive workshop helps leaders and employees establish clear service standards, define measurable performance expectations, and strengthen accountability through practical tools, coaching processes, and feedback systems. Participants leave with a roadmap for improving service delivery, employee development, and customer relationship management.

Learning Objectives:

• Define and implement consistent customer service and client relationship management practices.
• Utilize performance metrics and tracking tools to strengthen accountability and coaching effectiveness.
• Launch a structured feedback and development process, including 360-degree assessment strategies.

Why this Matters for Your Organization:

• Improve visibility into employee performance and customer interactions.
• Create greater consistency in service delivery and customer engagement.
• Support employee growth through structured coaching, feedback, and development planning.

Electrical hazards pose serious risks, making it critical to stay up to date with the latest safety practices. This NFPA 70E-certified training equips workers, supervisors, and safety personnel with the knowledge to identify electrical hazards, implement precautionary techniques, and adhere to safety requirements. Through this 8-hour training, participants will learn how to assess risks, avoid injuries, and ensure compliance with industry standards.

Learning Objectives:

• Understand Electrical Safety Procedures: Learn essential lockout/tagout (LOTO) requirements, emergency response protocols, and risk control strategies.

• Recognize Qualified and Affected Persons: Differentiate between qualified and unqualified personnel and their roles in maintaining safety.

• Implement Precautionary Techniques and PPE Use: Gain expertise in using personal protective equipment (PPE), including arc flash protection, and applying safe work practices.

• Assess Electrical Hazards and Risk Management: Identify energized conductors, approach distances, job safety planning, and Human Performance Improvement (HPI) safety measures.

Why This Matter for Your Organization:

• Prevent Workplace Injuries: Reduce risks by ensuring employees are trained in electrical hazard recognition and mitigation.

• Enhance Compliance: Align with NFPA 70E regulations to meet safety and legal requirements.

• Improve Workforce Safety Culture: Equip employees with essential knowledge to foster a safer work environment.

4 Hours

Proper traffic control is essential for maintaining safety in work zones. This 4-hour training course provides hands-on instruction and foundational knowledge in accordance with the California Manual on Uniform Traffic Control Devices (CA MUTCD). Participants will learn industry standards, best practices, and key techniques to ensure safe and effective flagging operations.

Learning Objectives:

• Understand Flagging Standards and Guidelines: Learn the responsibilities and importance of professional flaggers.
• Master Key Traffic Control Components: Gain insights into temporary traffic control (TTC) zones and proper flagger station locations.
• Utilize Flagging Equipment and Signals Effectively: Develop proficiency in handling flagging tools and executing correct signals.
• Implement Safe Practices in Work Zones: Apply best practices for installation, removal of signs, and managing typical flagging situations.

Why This Matters to You:

• Enhance Work Zone Safety: Reduce risks and improve traffic management efficiency.
• Ensure Compliance: Meet regulatory standards set by CA MUTCD for flagging operations.
• Improve Workforce Readiness: Equip employees with essential skills for safe and effective traffic control.

Emergencies can happen anytime, and having the right skills can make all the difference. This First Aid & CPR course equips participants with the knowledge and hands-on training needed to recognize and respond to life-threatening emergencies effectively. From high-quality chest compressions to AED usage, this course ensures you are prepared to take action when it matters most.

Learning Objectives:

• Perform High-Quality CPR: Learn proper chest compression techniques for adults and children.

• Understand the AHA Chain of Survival: Recognize critical steps to improve survival rates.

• Utilize an AED Effectively: Gain confidence in using an automated external defibrillator.

• Deliver Effective Ventilations: Use barrier devices to provide safe and efficient rescue breaths.

• Work as a Team in Multirescuer Scenarios: Develop coordination and effectiveness in CPR situations.

• Relieve Airway Obstructions: Learn techniques to assist choking individuals and clear blocked airways.

Why This Matters to You:

• Increase Workplace Safety: Equip employees with essential life-saving skills.

• Ensure Quick Emergency Response: Reduce response time in critical situations.

• Boost Confidence and Readiness: Empower individuals to act decisively in medical emergencies.

Workplace safety and environmental responsibility require more than compliance—they depend on supervisors and employees actively identifying and addressing hazards before incidents occur. This course provides supervisors with a practical framework for recognizing unsafe conditions, analyzing root causes, and preventing accidents through proactive safety practices and stronger employee engagement. Designed for supervisors, team leads, and safety-focused professionals, this training strengthens workplace safety culture while supporting OSHA and EPA compliance efforts.

Learning Outcomes:

• Identify workplace hazards and analyze the chain of events leading to accidents.
• Apply root cause analysis techniques to prevent recurring safety and environmental issues.
• Strengthen supervisor and employee collaboration to promote a safer, more responsible workplace.

Why This Matters for Your Organization:

• Reduce workplace accidents, incidents, and environmental risks.
• Strengthen compliance with OSHA and EPA safety standards.
• Build a proactive safety culture that improves employee engagement and accountability.

10 Hours - Typically over 2 days

Workplace safety starts with understanding OSHA standards, regulations, and responsibilities. This OSHA 10-hour training provides a foundational introduction to Occupational Safety and Health Administration (OSHA) standards, helping participants recognize workplace hazards, understand compliance requirements, and promote a culture of safety. This course is ideal for entry-level workers and employees who need a solid understanding of OSHA policies, inspections, and safety procedures.

Learning Objectives:

• Understand OSHA Standards – Learn the roles, rights, and responsibilities of employers and employees in workplace safety.
• Identify Key Regulations – Explore California Code of Regulations (CCR) and Codes of Federal Regulations (CFR) to ensure compliance.
• Navigate Inspections & Compliance – Understand how OSHA inspections are conducted and where to access safety resources.

Why This Matters to You:

• Ensure Compliance – Stay up to date with OSHA, CCR, and CFR regulations to avoid penalties.
• Reduce Workplace Incidents – Identify and mitigate common safety risks before they become hazards.
• Build a Strong Safety Culture – Equip employees with the knowledge to maintain a safe work environment.

30 Hours - Typically over 4 days

A strong safety culture is essential for reducing workplace risks and ensuring compliance with regulatory standards. This OSHA 30-hour training provides in-depth knowledge of Occupational Safety and Health Administration (OSHA) regulations, policies, and procedures, equipping safety professionals with the tools to create safer work environments. Designed for safety directors, forepersons, and field supervisors, this course covers workplace hazards, safety protocols, and regulatory compliance to help organizations meet both California (CCR) and Federal (CFR) safety standards.

Learning Objectives:

• Understand OSHA Standards – Learn the rights and responsibilities of employers and employees in workplace safety.
• Identify and Mitigate Workplace Hazards – Gain expertise in scaffolding, bloodborne pathogens, lockout/tagout procedures, machine guarding, and industrial hygiene.
• Navigate Inspections & Compliance – Examine OSHA inspections, regulatory codes, and strategies for safety plan design and implementation.

Why This Matters to You:

• Ensure Compliance – Avoid fines and violations by staying up to date with OSHA, CCR, and CFR regulations.
• Reduce Workplace Hazards – Minimize risks through proven safety procedures and proactive hazard identification.
• Strengthen Safety Culture – Empower safety leaders to implement best practices and create safer work environments.

Navigating diverse perspectives and communication styles can lead to misunderstandings and workplace challenges. This training introduces the PACE® Palette, a dynamic personality temperament tool that helps individuals recognize and appreciate different communication styles. Designed for professionals at all levels, this course fosters stronger workplace relationships by promoting self-awareness, adaptability, and more effective communication.

Learning Objectives:

• Identify your dominant and secondary personality colors and recognize those in others.
• Understand the key traits, communication styles, and strengths of each color.
• Apply practical strategies to communicate effectively with different personality types.

Why This Matters for Your Organization:

• Improve workplace communication and reduce misunderstandings.
• Strengthen collaboration by recognizing and valuing diverse perspectives.
• Create a more inclusive and harmonious work environment.

Ready to transform the way you communicate and collaborate? Register today to discover the power of PACE® Palette!

The transition from a high-performing individual contributor to an effective leader can be challenging. Many professionals struggle with shifting from doing the work themselves to inspiring, guiding, and empowering a team. This dynamic and interactive 3-hour workshop provides practical tools to help aspiring and current leaders develop essential leadership skills and confidently step into their leadership roles.

Learning Objectives:

• Master the key differences between excelling as an individual contributor and thriving as a leader.
• Develop essential leadership skills, including communication, delegation, and team empowerment.
• Cultivate a high-performing, growth-oriented workplace culture through goal setting and effective feedback.

Why This Matters for Your Organization:

• Strengthens leadership capabilities, leading to more effective team management.
• Enhances workplace collaboration and employee engagement.
• Increases productivity by equipping leaders with the tools to develop and support their teams.

Ready to elevate your leadership potential? Register today and take the first step toward becoming a Superleader!

Balancing multiple tasks and shifting priorities can be overwhelming. This training provides practical strategies to identify workload priorities, set clear goals, and adapt to changes effectively. Learn how to establish systems for tracking progress and develop decision-making strategies that keep you on track, even in dynamic work environments.

Learning Objectives:

• Identify workload priorities and align them with key goals.
• Establish a system to track and verify goal achievement.
• Develop decision-making strategies to navigate shifting priorities and changes.

Why This Matters to You:

• Increase efficiency by ensuring tasks are prioritized effectively.
• Enhance decision-making to adapt to changes with confidence.
• Improve productivity by managing multiple priorities seamlessly.

Ready to take control of your workload? Register today and boost your efficiency and effectiveness!

3 Parts - 3 Hours Each

Empower your team and drive exceptional performance with a research-based coaching model. This interactive and award-winning leadership development program has helped leaders across the globe become more effective and achieve the best results from their people. Based on the acclaimed book and facilitated by one of its authors, The Five Coaching Conversations program provides practical leadership tools to enhance coaching skills and maximize individual and team success.

Learning Objectives:

• Strengthen Leadership and Coaching Abilities: Develop a structured approach to coaching that improves communication, motivation, and delegation.
• Maximize Individual and Team Performance: Leverage coaching techniques to enhance productivity, engagement, and talent retention.
• Navigate Ambiguity and Change with Confidence: Equip yourself with tools to guide employees through uncertainty and complex decision-making.
• Enhance Virtual Leadership and Onboarding: Foster strong team dynamics and support new employees for long-term success.

Why This Matters to You:

• Improve Leadership Impact: Equip leaders with tools to coach and develop their teams effectively.
• Enhance Employee Engagement: Build a workplace culture that promotes motivation and success.
• Drive Organizational Growth: Develop talent and leadership capabilities for long-term success.

Ready to elevate your leadership skills? Register for “The Five Coaching Conversations” today!

Leading people can be more challenging than expected, but strong leadership skills are essential for fostering a productive and engaged workforce. This Job Relations (JR) course equips supervisors and managers—whether new or experienced—with the tools to develop and maintain positive employee relationships, prevent workplace conflicts, and build a culture of collaboration. By strengthening leadership foundations, this course enhances workplace stability and team spirit, ensuring long-term organizational success.

Learning Objectives:

• Apply a structured approach to problem-solving and conflict resolution with a people-centric focus.
• Develop and maintain positive employee relationships to enhance team cooperation and morale.
• Strengthen leadership effectiveness by fostering respect, trust, and collaboration in the workplace.

Why This Matters for Your Organization:

• Increases productivity, attendance, and overall employee engagement.
• Reduces workplace conflicts and enhances problem resolution through proven leadership techniques.
• Improves employee retention by fostering loyalty and a positive work environment.

Many supervisors are expected to train employees effectively but are rarely taught how to deliver consistent, safe, and successful job instruction. This hands-on course provides practical methods supervisors can immediately apply to train employees to perform jobs correctly, safely, and confidently while improving retention and accountability. Designed for supervisors, team leads, and frontline managers, this course strengthens leadership skills through proven training techniques that improve workforce performance.

Learning Outcomes:

• Apply a structured four-step method for effective employee training.
• Demonstrate techniques for teaching jobs safely, correctly, and efficiently.
• Strengthen follow-up and coaching practices to improve employee performance and retention.

Why This Matters for Your Organization:

• Improve consistency and quality in employee training across teams.
• Reduce errors, safety risks, and retraining time through standardized instruction.
• Increase employee confidence, productivity, and job performance.

Understanding blueprints and applying shop math are essential skills in industrial and manufacturing settings. This training introduces fundamental blueprint reading concepts, including projections, title blocks, dimensioning, and specialty drawings, along with key shop math calculations such as perimeter, area, volume, time-based equations, and rate calculations. A combination of online learning and hands-on activities ensures practical application of these concepts.

Learning Objectives:

• Interpret blueprints accurately, including title blocks, notes, and dimensioning.
• Apply shop math formulas for perimeter, area, volume, and time-based calculations.
• Analyze electrical, pneumatic, and P&ID schematics to understand system components.

Why This Matters to You:

• Improve accuracy in reading and applying blueprints for industrial tasks.
• Enhance problem-solving skills with essential shop math applications.
• Increase efficiency and precision in machine operations and maintenance.

Working with electricity requires a strong foundation in safety, measurement, and circuit fundamentals. This hands-on course introduces OSHA based electrical safety, AC and DC circuits, and essential measurement tools, equipping participants with the skills to safely analyze and troubleshoot electrical systems. Designed for professionals in manufacturing, maintenance, and engineering, this training creates learning with hands-on application to reinforce key concepts.

Learning Objectives:

• Identify major electrical hazards and protective measures following OSHA safety standards.
• Understand and analyze basic AC and DC circuits, including series and parallel configurations.
• Use digital multimeters (DMMs) and other measurement tools to assess voltage, resistance, current, and continuity.

Why This Matters to You:

• Improve workplace safety and compliance with electrical hazard awareness.
• Enhance troubleshooting skills to reduce downtime and prevent costly errors.
• Develop a workforce skilled in electrical schematics, circuit analysis, and measurement techniques.

Many workers enter technical roles without a strong foundation in mechanical systems and tools, which can lead to inefficiencies, safety risks, and rework. This course introduces essential mechanical concepts and tool applications, blending online learning with hands-on practice to reinforce understanding. Designed for entry-level technicians, production staff, and anyone seeking to build mechanical fluency, this training sets the stage for confident performance in mechanical tasks.

Learning Objectives:

• Identify and apply appropriate threaded fasteners, hand tools, and fittings for workplace tasks.
• Properly set up and use a torque wrench based on fastener specifications.
• Understand and recognize the function of basic mechanical systems, including levers, cams, turnbuckles, pulleys, and gears.

Why This Matters for Your Organization:

• Reduces errors and improves safety through proper tool and fastener use.
• Builds confidence and technical skill in newer employees or cross-training initiatives.
• Lays a foundation for more advanced mechanical training and upskilling programs.

Working with pneumatic and hydraulic technologies require a strong foundation in safety, measurement, and circuit fundamentals. This hands-on course introduces OSHA-based safety awareness for pneumatic and hydraulic technologies, pressure and flow concepts and essential awareness of control methods. Designed for professionals in manufacturing, maintenance, and engineering, this training creates learning with hands-on application to reinforce key concepts.

Learning Objectives:

• Identify major pneumatic and hydraulic hazards and protective measures following OSHA safety standards.
• Understand basic pneumatic and hydraulic circuits, using pressure and flow concepts.
• Measurement methods for pressure and flow.

Why This Matters to You:

• Improve workplace safety and compliance with pneumatic and hydraulic technologies hazard awareness.
• Concepts and awareness of downtime and costly errors involving pneumatic and hydraulic technologies.
• Develop skills in pneumatic and hydraulic technologies schematics, and measurement techniques.

Electrical systems are the backbone of modern manufacturing, requiring specialized skills for efficient operation, troubleshooting, and maintenance. This comprehensive course, led by a certified Amatrol Systems Advanced Manufacturing instructor, provides a balanced mix of theory and hands-on application in electrical systems, motor controls, sensors, and power distribution. Ideal for professionals looking to enhance their technical expertise, this training equips participants with the knowledge needed to work confidently in advanced manufacturing environments.

Learning Objectives:

• Understand Electrical Systems Theory – Build a strong foundation in electrical principles and their practical applications across industries.
• Master Motor Controls & Sensors – Learn to operate and troubleshoot motor controls, sensors, and speed control systems.
• Learn to troubleshoot AC and DC motors, diagnose failures, test AC motor capacitors, and apply troubleshooting charts for efficient motor repair.

Why This Matters to You:

• Boost Technical Expertise – Equip employees with advanced electrical skills to handle complex machinery and reduce downtime.
• Enhance Operational Efficiency – Minimize disruptions with skilled employees who can troubleshoot and maintain electrical systems effectively.
• Improve Workplace Safety – Ensure proper power distribution and system maintenance to prevent electrical hazards.

Many technicians and operators lack foundational mechanical systems knowledge that is critical for maintaining productivity and preventing costly downtime. This practical training, led by a certified Amatrol Systems Advanced Manufacturing instructor, delivers a balanced approach to theory and hands-on application. Designed for professionals across a wide range of industries, this course strengthens core mechanical skills essential to modern industrial environments.

Learning Objectives:

• Understand key components of mechanical systems including power transmission, fasteners, and drive applications.
• Apply troubleshooting techniques to identify and resolve mechanical drive issues.
• Gain experience with belts, chains, gears, and other mechanical drive components.

Why This Matters for Your Organization:

• Reduce equipment downtime through improved troubleshooting and system knowledge.
• Boost operational efficiency with skilled employees who understand mechanical systems.
• Increase workplace safety by reinforcing proper application and maintenance practices.

Efficient fluid and pneumatic systems are essential for maintaining operational performance across various industries. This training, led by a certified Amatrol Systems Advanced Manufacturing instructor, provides a balanced approach to theory and hands-on application. Designed for professionals in manufacturing, engineering, and maintenance, this course equips participants with the skills needed to operate, troubleshoot, and maintain fluid and pneumatic systems effectively.

Learning Objectives:

• Understand the fundamental principles of fluid and pneumatic systems.
• Diagnose and troubleshoot common issues to improve system reliability.
• Perform routine maintenance to optimize performance and prevent failures.

Why This Matters for Your Organization:

• Reduce downtime with effective troubleshooting and maintenance techniques.
• Improve system efficiency and equipment longevity.
• Enhance workforce skills to support advanced manufacturing operations.

This 200-hour, Utility Line Clearance Arborist Training course will introduce you to best practices in Utility Vegetation Management This course is designed to enhance the understanding and application of safety, integrated vegetation management, tree identification, tree biology, proper pruning techniques, safe equipment operations, tree climbing techniques and customer service.

Trainees will receive certificates in:

• Flagger
• Electrical Hazard Awareness (EHAP) 
• First Aid & CPR.

Hands on training includes:

• Utility Arborist ANSIZ133 Safety Standards
• 3-Way Safety Communications
• Utility Best Management Practice (BMP) Tree Identification
• Climbing and Limb Walking
• Bucket Truck Operations
• Chainsaw and Chipper Operations

As utility companies face increasing safety regulations, the demand for skilled vegetation management professionals continues to grow. This free, 80-hour course prepares participants with the technical knowledge and real-world field skills required to patrol power lines and ensure vegetation clearance compliance. Designed for individuals seeking a stable, high-paying career in utility forestry, this training equips learners to step confidently into the role of a Consulting Utility Forester.

Learning Objections:

• Understand tree biology, identification, risk assessment, and utility-related safety regulations.
• Conduct vegetation inspections using field tools and Rowkeeper data collection technology.
• Build professional communication skills and complete compliance reporting with confidence.

Why this Matters to You:

• Ensure power line safety through accurate, compliant vegetation inspection.
• Expand your workforce with trained individuals who meet industry regulations.
• Support wildfire prevention and power grid reliability with proactive field assessments.

Eligibility Requirements:
To qualify for this program, participants must:

• Be 18 years or older with a clean driving record
• Be committed to obtaining a Class A permit/license, or Class B with Air Brakes before program completion
• Follow Butte College student conduct policies
• Attend all sessions on time (two late arrivals or absences will result in disqualification)
• Engage in class activities and study outside of scheduled hours
• Complete required participant surveys (for program improvement and grant compliance; all data is secure and confidential)

A GED or high school diploma is not required to enroll.