Medical Office AdministrationCertificate of AchievementAS Degree

This course explores the specialized language used within the medical profession. Emphasis is placed on the definition, pronunciation and spelling of medical terms with focus on building medical words using prefixes, word roots, suffixes and combining forms. To further advance a working knowledge of these terms, vocabulary is taught in relation to the basic anatomy, physiology and pathology of body systems.

This course applies the principles of ethical and effective communication to the creation of letters, memos, emails, and written and oral reports for a variety of business situations. The course emphasizes planning, organizing, composing, and revising business documents using word processing software for written documents and presentation-graphics software to create and deliver professional-level oral reports. This course is designed for students who already have college-level writing skills. (C-ID BUS 115).

This course is an examination of information and communication technologies used in today's businesses and the impact these technologies are having on today's workplaces. The course will include examination and application of a wide range of information and communication technology tools used to support and enhance business functions and processes. Focus will be placed on solving a variety of business problems, improving organizational productivity, and achieving the goals of business.

This course is designed for the student who has had little or no previous training in the operation of a keyboard. Students learn to type by touch, to use appropriate keyboarding techniques, and to develop speed and accuracy. Students learn to use common proofreader's marks in document editing.

This course is an introduction to the growing, dynamic profession of Health Information Management (HIM) and provides a foundation for those students pursuing the HIM field including medical office administration and medical coding. Foundational topics include the field of HIM; the purpose, evolution, and structure of US healthcare delivery systems; the purpose, organization, and storage of medical health records; the role of information technology in healthcare; the functions and organization of Electronic Health Records (EHR); the legal aspects of health information; and the standardized usage of classification systems to document diagnoses and procedures to support reimbursement methods, data management, and research in healthcare.

This course provides an exploration of essential soft skills necessary for working professionals, focusing on both external and internal communication, effective conflict management, and cultivating a positive attitude. Students will also learn to develop interpersonal and self-management skills for creating a professional image, preparing them for success in today’s workplace.

This course introduces students to legal and ethical issues they will encounter while working in the field of Health Information Management (HIM). Topics include an overview of legal issues relating to Health Insurance Portability and Accountability Act (HIPAA), healthcare delivery, ethics, judicial processes, and standards of care. This course also includes bioethical and moral issues related to HIM and how they affect the day-to-day operations of medical offices.

This course introduces students to the medical coding classification systems used in the United States healthcare industry: International Classification of Diseases 10 Clinical Modification (ICD-10-CM) and Current Procedural Terminology (CPT). Through analysis of case histories and surgical reports, students will learn to distinguish between primary and secondary diagnoses codes, to assign the proper procedural codes, and to explain the importance of accurate medical documentation and clinical records.

This course introduces students to the reimbursement methodologies used in healthcare in the United States. The focus of the course will be on the accurate preparation and maintenance of clinical records and medical documentation. Students will analyze insurance plans spanning government and private sectors and learn to properly complete the Centers for Medicare and Medicaid Services claim form (CMS 1500) used in medical outpatient facilities. Topics include working with specific insurance companies, filing error-free claims, resubmitting denied claims, utilizing effective collection strategies, and handling the appeal process.

This course introduces students to Electronic Health Records (EHRs) and their place in healthcare. The curriculum reinforces the relationship between all of the components needed for a complete patient medical record including the clinical, administrative, and reimbursement components. Topics in this class are based on the national curriculum competencies developed by the Commission on Accreditation of Allied Health Education Programs (CAAHEP).