Business Information WorkerCertificate of AchievementAS Degree

This course applies the principles of ethical and effective communication to the creation of letters, memos, emails, and written and oral reports for a variety of business situations. The course emphasizes planning, organizing, composing, and revising business documents using word processing software for written documents and presentation-graphics software to create and deliver professional-level oral reports. This course is designed for students who already have college-level writing skills. (C-ID BUS 115).

This course is an examination of information and communication technologies used in today's businesses and the impact these technologies are having on today's workplaces. The course will include examination and application of a wide range of information and communication technology tools used to support and enhance business functions and processes. Focus will be placed on solving a variety of business problems, improving organizational productivity, and achieving the goals of business.

This course is designed for the student who has had little or no previous training in the operation of a keyboard. Students learn to type by touch, to use appropriate keyboarding techniques, and to develop speed and accuracy. Students learn to use common proofreader's marks in document editing.

This course covers the most recent version of Microsoft Word for Windows (full desktop version) for students who have an understanding of computers and desire comprehensive knowledge of word processing. Course content includes creating, editing, and formatting documents; creating and modifying headers and footers; inserting objects such as images, SmartArt, and WordArt; creating, modifying, and customizing tables; merging documents to create letters, envelopes and labels; creating charts; proofing documents; creating and managing shared documents and online forms; and automating process using macros.

This course provides an exploration of essential soft skills necessary for working professionals, focusing on both external and internal communication, effective conflict management, and cultivating a positive attitude. Students will also learn to develop interpersonal and self-management skills for creating a professional image, preparing them for success in today’s workplace.

In this course, students use the features of a business ten-key calculator to solve business math problems including banking, payroll, invoicing, markups/markdowns, interest, present and future value, credit cards, student loans, types of insurance, installment buying, and mortgages. Students will develop ten-key speed and accuracy using the touch method.

This course examines the role that the end-user plays in monitoring, maintaining, and managing the web-based technology tools being used by businesses to improve and support collaboration, communication, and processes. Web-based tools and services used in business, including those used for communication, collaboration, social media, storage, and live support will be examined and applied.

This course introduces students to critical project management and personal information management (PIM) tools integral to today’s business operations: Microsoft Project and Outlook. Students will gain practical experience in utilizing Microsoft Outlook to manage professional e-mail communication, organize events, and create/manage contact groups. Additionally, the course will cover foundational project management skills using Microsoft Project, including planning, building, and tracking project schedules; creating and assigning tasks; managing resources; building Gantt charts, timelines, and reports; and monitoring project progress. Emphasis will be placed on skills that directly align with industry expectations and standards, including preparation for the Project Management Professional (PMP) certification where relevant.

This course encompasses and integrates the complex and varied technical, procedural, and communication skills required of today's administrative professional. An emphasis will be placed on workplace ethics, human relations, effective communication, time management, and customer service. Additionally, students will engage in discussions about the common procedures practiced in today’s offices including but not limited to managing physical and electronic records, planning and scheduling meetings and events, coordinating business travel, and managing financial documents. Finally, students will create professional-level job application materials and develop interviewing skills.

This course introduces students to the increasingly complex field of records management. The class emphasizes the importance of effective records management for all types of documents from their creation or receipt, through their processing, distribution, organization, storage, and retrieval, to their ultimate disposition. Students will investigate the management functions necessary to operate a records management program effectively.

This course introduces students to the current version of Acrobat Pro DC software's major features. Coverage includes interacting with PDFs using multiple devices, creating, scanning, converting, editing, sharing, signing, protecting, & standardizing PDFs. Additionally, ensuring accessibility, applying Bates numbering, redacting sensitive information, and preparing fillable forms will also be covered. (C-ID BSOT 125X).

This course covers a recent version of Microsoft Excel (full desktop version) for students who have an understanding of computers and desire comprehensive knowledge of spreadsheets. Course content includes creating, formatting, and maintaining worksheets; using logical and financial formulas and functions; creating and modifying charts; using visual enhancements; working with tables and data tools; creating xlookup reference functions; and creating pivot tables.