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Need Assistance? Contact us!

Submit a Ticket

Students:

Email: StudentTechSupport@butte.edu

Call: 530-895-2925

Visit: Learning Resource Center (LRC) 120

Faculty and Staff:

Email: UserSupportServices@butte.edu

Call: 530-895-2888

Visit: Learning Resource Center (LRC) 120

Outlook 2013 Configuration

Configuring Outlook 2013 for Office 365

New Account Setup

If this is the first time you are configuring Outlook 2013, you will be prompted with the Account Setup dialog. If you are logging in on a campus computer, your name and e-mail address should appear in the fields. If not, type them in:

Add Account Window

Then click Next. Outlook will attempt to connect to the mail server. A password request may appear. If it does, type your password in and click OK:

Password Request Prompt

Sometimes Outlook will require a restart. Simply click "OK" if a dialog box appears requesting one. Next, you should see a window confirming that the account has been set up:

Add Account Window, Completed

Click Finish. You're done! Outlook will load your profile and prepare it for first-time use. This may take several minutes.

 

Existing Account Migration

If you are already using Outlook 2013 with your Butte College email account, your account migration should be nearly seamless. You may see the program icon for Outlook in your Windows task bar display a yellow exclamation mark sign:

Outlook Taskbar Logo

You may also see the following message:

Restart Required

Simply close and restart Outlook. Your mail will appear as normal.

 

Troubleshooting

If you notice missing items, have troubles logging in, or have other issues, please contact the helpdesk at usersupportservices@butte.edu and use Outlook Web App until we are able to assist you.

Butte College | 3536 Butte Campus Drive, Oroville CA 95965 | General Information 530.895.2511

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