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Students:

Email: StudentTechSupport@butte.edu

Call: 530-895-2925

Visit: Learning Resource Center (LRC) 120

Faculty and Staff:

Email: UserSupportServices@butte.edu

Call: 530-895-2888

Visit: Learning Resource Center (LRC) 120


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Voicemail

SETTING UP YOUR NEW VOICEMAIL BOX FOR CALLXPRESS

Below are instructions for setting up voicemail from your office phone, another on-campus phone, or an external phone. Please also refer to the Quick Start Guide:

Call Xpress Quick Start Guide

If you are on your office phone:

  1. Press the Voicemail Key, or Dial Ext 2222.
  2. You will be prompted for your default Passcode, which is 0000. This is only for the first time you set up your mailbox.
  3. Skip to the setup (below).

If you are on an internal phone, but want to set up a different Voicemail box:

  1. Press the Voicemail Key, or Dial Ext 2222.
  2. Press *.
  3. Press #.
  4. Dial the extension you wish to set-up.
  5. You will be prompted for your default Passcode, which is 0000. This is only for the first time you set up your mailbox.
  6. Skip to the setup (below).

If you are on an external phone:

  1. Dial 895-2222.
  2. Press #.
  3. Dial the extension you wish to set-up.
  4. You will be prompted for your default Passcode, which is 0000. This is only for the first time you set up your mailbox.

Follow the prompts to set up your voicemail.

  1. Set up your personal passcode. Your new passcode must be a minimum of four [4] digits.
  2. Record your name.
  3. Record a personal greeting:
    1. When you set up your personal greeting press 2 to start recording and press 2 to stop recording.
      Example: Press 2 to start. "You have reached my voicemail. I am currently away from my desk or on the other line. Please leave a message and I will return your call as soon as possible." Press 2 to stop.
    2. To Save your new greeting press 5. To Review your greeting press 6. To Delete your greeting and start over press 4. To Cancel and Exit without saving the greeting press the star key *.

You have successfully set up your new voicemail box. You can update and/or change your greeting by pressing your voicemail button and entering your passcode. Then press 3 and follow the prompts to change your greeting.

If you are a member of the Associate Faculty and would like to setup a voicemail box, please place a work order with User Support services.

ASSOCIATE FACULTY VOICEMAIL – Directions for Students

  1. Call 895-2222
  2. Press star * key.
  3. Enter the voicemail extension and press the pound # key.
  4. You will be prompted to leave a message.

FULL-TIME FACULTY VOICEMAIL – Directions for Students

Dial the full-time faculty's assigned telephone number and leave a message when prompted.

Please also refer to the Quick Reference Card for Call Xpress found in a link at the top of this page.

Butte College | 3536 Butte Campus Drive, Oroville CA 95965 | General Information (530) 895-2511

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